Location
This hotel is centrally located in Nairobi's shopping and central business district. It has easy access to central business district attractions, international organizations, and financial institutions including the Nairobi Stock Exchange, government ministries, and historical landmarks. It lies 18 km from Jomo Kenyatta International Airport.

Facilities
The hotel has 217 rooms, including 3 junior suites, 4 suites and 160 double rooms, which are located on 8 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a newspaper stand. Parking spaces are available to guests travelling by car. Other services include a babysitting service, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. Lectures, presentations and meetings can be held in one of the 9 conference rooms.

Rooms
Air conditioning ensures that rooms maintain just the right temperature. Rooms include a king-size bed. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 171 non-smoking rooms.

Sports/Entertainment
The pleasantly heated water of the outdoor pool area guarantees comfortable swimming. Parasols and comfortable sun loungers are available on the sun terrace. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including a gym, yoga, aerobics, a spa, a sauna, a steam bath and massage treatments.

Meals
Dining facilities include a restaurant, a dining room, a café and a bar. A fortifying breakfast is served daily.